- Nalco Commitment to Data Privacy Protection
- Personal Data
- Use of Personal Data
- Third Party Service Providers
- Non-Personal Data Collected Automatically
- Other Data
- “Cookies” – Information Stored Automatically on Your Computer
- Security and Data Integrity
- Links to Other Websites
- Data Retention
- Data Access and Correction
- U.S. – EU and Switzerland Safe Harbor Participation
- Questions and Comments
Protecting the security and privacy of your personally identifiable information (“Personal Data”) is important to Nalco Company and its subsidiaries and affiliated companies ("Nalco", “we” or “our”); therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. The policy set forth below outlines the Personal Data Nalco may collect, how Nalco uses and safeguards that data, and with whom we may share it. Since Nalco’s information technology systems and related services (including email service) are centered in the United States, by disclosing Personal Data to us, you are agreeing that Nalco may store and process your Personal Data in the United States.
Nalco is committed to maintaining all reasonable precautions to assure the privacy and security of Personal Data gathered by Nalco. During your use of this Website or through other communications with Nalco, Personal Data may be collected and processed by Nalco. In general, Nalco collects personal contact information (such as name, company, address, telephone number and e-mail address), which you knowingly provide (e.g. by registration, survey, answering questions, etc.), for use in our commercial relationship. At times we may collect additional Personal Data that you voluntarily provide including job title, additional contact information, date of birth, hobbies, areas of interest, and professional affiliations.
This site is intended to be used by Nalco customers, commercial visitors, business associates, investors, employees and other interested parties for business purposes. Personal Data collected by Nalco is used in support of our commercial relationship with you, including the processing of customer orders, managing accounts, learning about customers’ needs, responding to inquiries, and providing access to information. Also, to support our relationship with you:
- we may share Personal Data with our worldwide affiliates to better understand your business needs and how we can improve our products and services;
- we may use third party service providers to assist us in collecting, assembling or processing Personal Data in connection with services related to our business relationship;
- we (or a third party on our behalf) may use Personal Data to contact you about a Nalco offer in support of your business needs or to conduct online surveys to understand better our customers' needs; and
- We may use Personal Data for marketing and promotional activities.
If you choose not to have your Personal Data used to support our customer relationship (especially direct marketing or market research), we will respect your choice.
Nalco is the commercial operator of this Website and uses service providers to assist in hosting, and providing software and content for our sites, and providing other services. Nalco may disclose Personal Data supplied by you to these third parties who provide such services under contract to protect your Personal Data. In addition Nalco may disclose Personal Data if such disclosure:
- is a use of the Personal Data for an additional purpose that is directly related to the original purpose for which the Personal Data was collected;
- is necessary to prepare, negotiate and perform a contract with you;
- is required by law or the competent governmental or judicial authorities;
- is necessary to establish or preserve a legal claim or defense;
- is part of a corporate restructuring, sale of assets, merger or divestiture; or,
- is necessary to prevent fraud or other illegal activities, such as willful attacks on Nalco information technology systems.
When you access this Website, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our websites and improve their performance or content.
In addition, certain online technical applications require the entry of business and technical data. By providing the requested information, you are consenting to the processing and storage of such information by Nalco. Unless advised that you want this information removed from Nalco's server, the information may be retained by Nalco and used for future commercial communications. Nalco will take all reasonable precautions to assure that no such information will be provided or divulged to other third party personnel, except, if applicable, those third party personnel performing site hosting, maintenance and related site service activities.
When you view this Website, we may store some data on your computer in the form of a "cookie" to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Website to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.
Nalco will not knowingly collect Personal Data from children. This Website is not intended for individuals under 18 years of age
Nalco will take reasonable precautions to keep Personal Data in its possession secure against loss, misuse, unauthorized access, disclosure, alteration and destruction. Nalco periodically reviews its security measures in an effort to ensure the privacy of Personal Data.
Nalco will use Personal Data only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. While Nalco will take reasonable steps to ensure that Personal Data is relevant to its intended use, accurate, complete, and current, Nalco is also relying upon each individual to assist by providing accurate updates of his or her Personal Data.
In general Nalco will retain Personal Data for as long as required by applicable law, or as long as necessary for the purposes for which it was collected. For example data will be retained during the time period that you are authorized to use this Website, including any Nalco tools accessible through this site. Upon termination of such authorization, your Personal Data related to use of this Website will be removed.
Upon request, Nalco will grant individuals reasonable access to Personal Data that it holds about them. In addition, Nalco will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.
More information about Safe Harbor program can be found at the U.S. Department website http://www.export.gov/safeharbor/. Individuals in the EU and Switzerland may contact the Nalco Safe Harbor Privacy Contact identified below to review the Personal Data that Nalco holds about them. If an individual in the EU or Switzerland cannot resolve an issue concerning his/her Personal Data, such individual can contact the local data protection authority for assistance.
If you have any questions about our Safe Harbor participation, please contact:
1601 W. Diehl Road
Naperville, IL 60563-1198
Phone (630) 305-1000
Fax (630) 305 2985