Heavy Oil & Oil Sands
Contact Information
Global Nalco LocationsLocal Sales Offices
Energy Services Contacts
Nalco Company
WPS Headquarters
1601 W. Diehl Road
Naperville, IL 60563-1198
630-305-1000 Phone
630-305-2900 Fax
Nalco Energy Services Headquarters
7705 Highway 90-A
Sugar Land, TX 77478
281-263-7000 Phone
Oil Sands Mining
Nalco is dedicated to delivering class-leading chemistries for non-conventional crude production with special focus on the Canadian Oil Sands. Nalco has been involved with bitumen production in the Oil Sands since the Great Canadian Oil Sands, now “Suncor,” began production in 1967. We understand the critical issues facing today’s bitumen producers through the entire lifecycle of a project. Nalco has provided consultation and servicing throughout the CAPEX and OPEX stages of bitumen production including:
- Development of mechanical, operational, and chemical management strategies to help maximize efficiencies from the ground up
- Implementation of solutions to enhance productivity and maximize your environmental sustainability
Being the world leader in water treatment and process improvement, Nalco experts help operators solve problems unique to oil sands production. Our water and process expertise is inherently beneficial, due the continuous treatment required for the reuse and recycle of water needed for separation.
Beyond unique water needs, Nalco understands the distinct challenges Oil Sands operators are bound to face. Primary and secondary extraction require increasingly efficient separations, and Nalco’s impressive portfolio of demulsification and water clarification technology enable operators to increase bitumen quality while controlling their cost. Operations improved by Nalco Essential Expertise include:
- Primary Extraction
- Enhanced froth quality and bitumen recovery
- Flotation improvement
- Tailings management
- Secondary Extraction
- Demulsifiers for naphthenic process
- Polymers and dispersants for asphaltene management in paraffinic process
- Defoamers for tailings solvent recovery (TSR) units

