Report
- GRI Index
- Scope of Reporting
- Message from our Chairman
- Stakeholder Dialogue
- Highlights
- Economic Sustainability
- Environmental Sustainability
- Social Sustainability
Contact Information
Global Nalco LocationsLocal Sales Offices
Energy Services Contacts
Nalco EAME Headquarters
Nalco Europe Sàrl
A-One Business Park
Z.A. La Pièce 1
Route de l’Etraz
1180 Rolle
Switzerland
Tel: +41 (0)21 614 6400
Message From Our Chairman
Our Nalco employees around the world often tell me that their greatest satisfaction each day at work comes from the difference we are making for our customers and our world. This annual Sustainability Report documents our actions and progress in 2010 toward our vision to earn customers for life and enhance the lives of our employees while protecting the planet.
I reiterate our ongoing commitment to the United Nations Global Compact and the CEO Water Mandate. They align completely with our corporate values of Safety, Integrity, Expertise, Innovation, Collaboration and Accountability. They also match our daily efforts to help our industrial and commercial customers operate more efficiently, making them perform better environmentally and economically.
Our sustainability solutions for industrial water, energy and air applications deliver what we describe as an environmental return on investment, or eROI, for our customers by both shrinking their environmental footprint and their total cost of operations. In this year’s report you will find detailed examples of how we have accomplished this eROI at customer locations around the world.
For the third consecutive year we were named a member of the Dow Jones Sustainability World Index, recording the highest score by a company in our industry. For the first time we were also named to the Dow Jones Sustainability North America Index. These indexes track the financial performance of the leading sustainability-driven companies worldwide based on a thorough analysis of corporate economic, environmental and social performance.
While we are proud of our accomplishments in 2010, I regret that a Nalco employee and a contractor lost their lives in separate incidents late in 2010. These sad events are a reminder of our need to always emphasize safety. In both cases we conducted thorough investigations to identify the root causes and have already implemented significant process changes to ensure we do all we can to prevent such accidents in the future. Having every employee arrive home safely at the end of each day remains our top priority.
We take our corporate social responsibility very seriously. Nalco employees constantly demonstrate their willingness to help others, whether it is answering a disaster like the earthquake in Haiti or supporting a cause within the local community such as our Science Is Fun classroom demonstrations that encourage science education.
I am also proud of how Nalco, together with our suppliers, answered the oil spill responders’ call to supply the dispersants they used as one of several tools to reduce the shoreline impacts of the oil in the Gulf of Mexico in 2010.
I invite you to explore in detail this Sustainability Report to learn more about our performance in our own operations and for our customers, our growing number of partnerships with various NGOs (non-governmental organizations) and how the people of Nalco daily demonstrate our dedication to sustainability. We welcome your feedback at sustainability@nalco.com.
J. Erik Fyrwald
Chairman, President and Chief Executive Officer
