 |
|
 |
 |
|
|
Our primary reason to exist is to create value for our customers by developing and implementing innovative, differentiated solutions that are financially, technically and environmentally sustainable.
Every day, Nalco people deliver results that help our customers succeed by living our core values:
Integrity
|
Honesty — Our reputation is built on being trustworthy people, where our words mirror our actions.
Respect — For our customers, our employees, our community, and our environment.
Professionalism — The proper conduct of our business is to reach goals and deadlines while treating people with courtesy, dignity and respect.
|
Knowledge
|
Experience and expertise — Knowing our customer’s business is a key differentiator in our ability to create value and document Return On Investment.
Acquiring and sharing best practices and business intelligence — Together, we can learn and grow.
Commercializing knowledge — Knowledge becomes valuable when we use it to serve our customers. We need to document our knowledge about customers to maintain and improve service quality.
|
Initiative
|
Being innovative — By constantly thinking of new ways to improve our work and making it happen, we will maintain our position as industry leaders and stay on top.
Leading — We create our future by taking the initiative, and by working with and guiding one another.
Urgency — The immediacy of our actions helps drive our success.
|
Communication
|
Openness — We challenge each other’s facts, opinions and ideas in order to solve problems and keep our communications transparent and continuous, maintaining accessibility and building trust.
Listening — We are careful to hear, understand and evaluate each other’s input so we can integrate concepts that will help us succeed.
Sharing — We need to exchange information, opinions and ideas that are relevant and meaningful.
|
Accountability
|
Individual responsibility for our actions — Our discipline, dedication, and commitment define our approach to our business relationships. We take ownership of the decisions we make.
Efficiency — We want to design and implement processes that are simple and value-added for our customers.
Safety — We conduct our business and ourselves in a safe, secure manner; we develop environmentally sustainable solutions through our technologies and services.
|
|
|
|
Copyright © 2003-2008 Nalco Company. All rights reserved. Please read our
.
| |
