Industrial and Institutional Services

This division handles the water and waste treatment needs of industrial and institutional customers. It is organized around eight key industry segments: Food & Beverage, Power, Chemical/Pharmaceutical, Institutional, Manufacturing, Primary Metals, Auto/Transportation and Mining. In addition, Environmental Hygiene Services serves all Nalco customers with global water and air hygiene programs that protect against health risks like Legionnaires' Disease.

The Industrial and Institutional Services Division's areas of expertise include:

• Programs for clarification of water in industrial and municipal processes
• Programs to control scale, corrosion, fouling and micro-organisms in industrial and utility boiler and cooling systems
• Advanced recycle technologies (ART) for water minimization and re-use
• Specialty maintenance chemicals including water treatment, odor control and facility maintenance chemicals, lubricants and functional fluids
• Process chemicals and services for metalworking operations, paint finishing operations and related post-treatment processes
• Precision investment casting of metal parts
• Polishing of wafers and memory disks used by the electronics industry
• Cosmetic ingredients to improve the stability and performance of skin and hair care products
• Specialty additives for use in water-based systems such as coatings, paint, adhesives, emulsions, slurries, plastics, and building products producers.

Paper Services Division

Today's pulp and papermakers face increasing pressure to produce products with improved performance for less cost. Their customers demand that end product properties, such as pulp brightness, tissue softness, or paper strength, for example, perform to increasingly challenging specifications - and for less cost than in the past.

To help our customers excel, Nalco developed SMART Solutions™, a grade-focused approach for improving our customers' end product quality and performance while reducing manufacturing, production and mill operations costs.

Nalco's Paper Services Division's grade-specific solutions help paper mills balance mechanical, operational and chemical variables to optimize machine performance, improve sheet properties and enhance customer profitability. Nalco is committed to becoming a business improvement partner to pulp and paper producers.

Headquartered in Sugar Land, TX, our Energy Services division is the global leader in providing on-site problem solving innovations through our extensive network of technical field specialists in more than 130 countries. By listening, understanding the marketplace and identifying technology and business model opportunities, we offer an integrated approach to chemical programs unsurpassed in the industry.

With a continued emphasis on environmental leadership, we are a principal supplier of specialty chemicals and applications for the oil exploration, production, refining and chemical process industries. For over 75 years, Nalco has offered value-driven solutions for both upstream and downstream markets within the hydrocarbon industry.

Upstream
Beginning with drilling and exploration, Nalco supports the oil well service industry by developing and supplying chemicals for drilling activities at the formation level. We work with the leading well service companies to continually improve their offerings. Our areas of expertise include supplying chemicals for the cementing, completion, drilling, fracturing and acidizing phases of oil and gas exploration.

We also address critical issues facing today's oil and gas producers throughout the entire life cycle of the well. From project design/CAPEX through asset decommission, a life-cycle chemical program helps customers achieve their goals and maximize profitability. Our experience in infrastructure protection and flow assurance allows us to offer solutions to production challenges such as corrosion, scale, hydrates, paraffin and emulsion breaking around the world. Our portfolio of successes include technology that delivers in high-shear, deepwater and ultra-deepwater environments, infrastructure and business models that reduce lifting costs in emerging marketplaces, and chemistries designed to treat the heaviest crudes and gasses with high sulfur properties.

Downstream
Nalco provides world-class products and services to the petroleum refining and fuels industry, enabling its customers to profitably refine, fuel and move hydrocarbons. Combining refiner process and water management, we provide chemical solutions and consultative skills backed by a global knowledge base of refiner experience, specialized software tools, and a research and development team that leads the industry. We work closely with customers to ensure that oil shipments arrive on time and on spec. We also help maximize fuel profits with premium diesel and gasoline additives, develop additives for specific applications and provide specialty polymers, customer reactions and off-the-shelf components to meet customers' requirements.

Nalco also focuses on ethylene and butadiene plant optimization through proprietary fouling, corrosion and coking control technology, acid gas removal optimization, cooling tower and boiler treatment, and antifoams. We guide chemical plants through obstacles that arise during operations and helps maximize return on investment through products and services to each customer's requirements, climate and logistics.